Privacy Policy

KavoEats respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use kavoeats.com, create an account, subscribe to a meal plan, or receive deliveries.

Information we collect

We may collect your name, email address, phone number, delivery address, ZIP code, delivery instructions, meal preferences, dietary restrictions, allergies, account and subscription information, and information you voluntarily provide to us.

Google Sign-In

If you choose “Continue with Google,” KavoEats receives basic account information authorized by you, such as your Google account identifier, name, and verified email address. KavoEats does not receive your Google password. We use this information only to create, identify, and secure your KavoEats account.

Payments

Payment processing is handled by Stripe. KavoEats does not store your full payment card number or card security code. Stripe may process payment and billing information under its own privacy practices.

Location and delivery information

We use delivery address information to determine whether your location is within an active KavoEats service area, validate addresses, plan deliveries, and calculate delivery routes. Google Maps Platform services may be used for address validation, geocoding, maps, and routing.

How we use information

We use information to operate your account and subscription, prepare and deliver meals, process payments, communicate account and delivery updates, prevent fraud and abuse, provide support, improve KavoEats, and comply with applicable legal requirements.

Email communications

We may send transactional emails such as account verification, password reset, subscription, payment, and delivery messages. These messages are necessary to operate your account and services.

Sharing of information

We do not sell your personal information. We may share information with service providers that help us operate KavoEats, including payment processors, hosting providers, email providers, mapping services, and delivery-related systems, only as necessary to provide the service.

Data retention and deletion

We retain information for as long as reasonably necessary to provide services, meet accounting and legal obligations, resolve disputes, and protect KavoEats. You may contact us to request deletion of your account, subject to information we may need to retain for legal, tax, fraud-prevention, or payment-record purposes.

Security

We use reasonable administrative and technical measures designed to protect account and customer information. No online system can guarantee absolute security.

Your choices

You may update certain account and delivery information from your KavoEats account. You may also contact us regarding privacy questions, corrections, or deletion requests.

Children

KavoEats is not intended for children under 13 and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect the latest revision.

Contact us

For privacy questions or requests, use the contact page on kavoeats.com.